Information & Policies
- Tours of the facility, drop offs, and pick ups are done by appointment only.
Due to the expanse of the facility, we want to make sure we're there to greet you,
and not out walking or playing with a guest.
- Hours for drop offs and pick ups are as follows:
-
Monday - Friday: 7:30am - 12 noon and 4:30pm - 6:00pm
Saturday 8:00am - 10:00am
Sunday Closed
Please note: We are closed Saturday evenings and all day Sunday for pick-up and drop off.
Other times may be arranged in advance if necessary; however, after hours pick-up or drop off appointments will be charged for the night. Also a $50 out of hours fee. There are no exceptions to this policy.
- A cancellation fee will be charged for cancellations made with less than 48 hours notice during non-holiday periods or less than 72 hours notice during holiday periods.
Holidays for this purpose are:
-
New Years Day Easter Sunday Memorial Day 4th of July Labor Day Thanksgiving Day Christmas Eve Christmas Day
- Payment is due at pick up. Early returns will be charged 50% for reserved but unused days.
- Medical and Health notes:
- Proof of all required shots and vaccinations is required, including bordatella.
- We do accept intact males and unspayed females (but not during estrus).
- We will administer prescribed medications, including insulin and subcutaneous fluids.
- Pet owners can specify a veterinary preference for care, or we will choose a vet at our discretion, should the need arise.
- To prevent a change of diet during boarding, owners are required to provide the pet's regular food. In lieu of that, Innova and Evo pet food (a healthy organic choice) is available for purchase by the day, or to take home.
- Tours of the facility, drop offs, and pick ups are done by appointment only. Due to the expanse of the facility, we want to make sure we're there to greet you, and not out walking or playing with a guest.
- Hours for drop offs and pick ups are as follows:
-
Monday - Friday: 7:30am - 12 noon and 4:30pm - 6:00pm Saturday 8:00am - 10:00am Sunday Closed
-
- A cancellation fee will be charged for cancellations made with less than 48 hours notice during non-holiday periods or less than 72 hours notice during holiday periods.
Holidays for this purpose are:
-
New Years Day Easter Sunday Memorial Day 4th of July Labor Day Thanksgiving Day Christmas Eve Christmas Day
-
- Payment is due at pick up. Early returns will be charged 50% for reserved but unused days.
- Medical and Health notes:
- Proof of all required shots and vaccinations is required, including bordatella.
- We do accept intact males and unspayed females (but not during estrus).
- We will administer prescribed medications, including insulin and subcutaneous fluids.
- Pet owners can specify a veterinary preference for care, or we will choose a vet at our discretion, should the need arise.
- To prevent a change of diet during boarding, owners are required to provide the pet's regular food. In lieu of that, Innova and Evo pet food (a healthy organic choice) is available for purchase by the day, or to take home.